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Car Shipping Scams: How to Avoid Fraud & Protect Yourself (2025)

January 12, 202511 min read

Car Shipping Scams: How to Avoid Fraud & Protect Yourself (2025)

Car shipping scams cost victims **$500-$5,000** annually. Learn to identify red flags, verify legitimate carriers, and protect yourself from fraud.

Common Car Shipping Scams

1. The "Too Good to Be True" Quote

**How it works:** Scammer offers 50-70% below market rate

Red flags:

  • Quote is $800 when competitors quote $1,500
  • "Limited time offer" pressure tactics
  • Requires full payment upfront
  • Won't provide carrier information
  • Real example:

  • Legitimate quote: $1,400
  • Scammer quote: $600
  • Victim pays $600 upfront
  • Scammer disappears
  • **Loss: $600**
  • 2. The Fake Broker Scam

    **How it works:** Scammer poses as legitimate broker

    Red flags:

  • No physical office address
  • Generic website with stock photos
  • No FMCSA license number
  • Pressure to pay immediately
  • Refuses to provide carrier details
  • What happens:

    1. You pay the "broker"

    2. No actual carrier is hired

    3. Your car is never picked up

    4. Scammer disappears with your money

    3. The Bait and Switch

    **How it works:** Quote one price, charge another

    Red flags:

  • Low initial quote
  • "Additional fees" added later
  • Fuel surcharges not mentioned upfront
  • Insurance "upgrades" required
  • Storage fees for delays
  • Real example:

  • Initial quote: $1,200
  • Final charges: $1,800
  • **Hidden fees: $600**
  • 4. The Identity Theft Scam

    **How it works:** Scammer steals your personal information

    Red flags:

  • Asks for Social Security number
  • Requests bank account details
  • Wants copies of driver's license/passport
  • "Background check" requirements
  • **Protection:** Legitimate carriers only need:

  • Name and phone number
  • Vehicle information
  • Pickup/delivery addresses
  • 5. The "Damaged Car" Scam

    **How it works:** Carrier claims pre-existing damage

    Red flags:

  • No pre-pickup inspection photos
  • Pressure to sign quickly
  • Claims damage that wasn't there
  • Refuses to show evidence
  • **Protection:** Always take detailed photos before pickup

    ---

    Red Flags to Watch For

    Website Red Flags

    ❌ **No physical address** (P.O. box only)

    ❌ **Generic stock photos** (not actual trucks)

    ❌ **No customer reviews** (or fake reviews)

    ❌ **Broken website** (typos, poor design)

    ❌ **No contact information** (phone/email)

    ❌ **Domain registered recently** (less than 1 year)

    Communication Red Flags

    ❌ **Poor grammar/spelling** in emails/calls

    ❌ **High-pressure tactics** ("limited time offer")

    ❌ **Refuses to answer questions** about credentials

    ❌ **Asks for payment via wire transfer** or gift cards

    ❌ **Won't provide written quote** or contract

    ❌ **Changes story** when questioned

    Quote Red Flags

    ❌ **50%+ below market rate** (too good to be true)

    ❌ **Requires full payment upfront** (before pickup)

    ❌ **No itemized breakdown** of costs

    ❌ **"Additional fees"** mentioned after quote

    ❌ **Won't put quote in writing**

    ❌ **Pressure to decide immediately**

    Carrier Red Flags

    ❌ **No FMCSA license number** or invalid number

    ❌ **No insurance certificate** or fake certificate

    ❌ **No DOT number** or suspended DOT number

    ❌ **No business address** (operates from home)

    ❌ **No customer references** or fake references

    ❌ **Negative reviews** or no online presence

    ---

    How to Verify Legitimate Carriers

    1. Check FMCSA Database

    **Website:** https://ai.fmcsa.dot.gov/hhg/

    What to verify:

  • Active operating authority
  • Valid insurance
  • No safety violations
  • Current registration
  • Red flags:

  • "Not authorized" status
  • Expired insurance
  • Multiple safety violations
  • Suspended authority
  • 2. Verify Insurance

    **Required:** Minimum $750,000 liability insurance

    What to ask for:

  • Current insurance certificate
  • Insurance company name and policy number
  • Coverage amounts
  • Effective dates
  • Verify with insurance company directly

    3. Check Business Registration

    Search for:

  • Business license
  • Physical address
  • Years in business
  • Better Business Bureau rating
  • Legitimate businesses have:

  • Physical office address
  • Business license
  • Years of operation
  • BBB accreditation
  • 4. Read Reviews

    Check multiple sources:

  • Google Reviews
  • BBB Reviews
  • Yelp
  • Transport Reviews
  • Facebook
  • Look for:

  • Consistent positive reviews
  • Responses to negative reviews
  • Photos of actual shipments
  • Customer names and locations
  • 5. Ask for References

    Request:

  • 3-5 recent customer references
  • Names and phone numbers
  • Permission to contact them
  • Similar routes/shipments
  • Red flags:

  • Won't provide references
  • References don't answer phone
  • References sound scripted
  • No recent references (only old ones)
  • ---

    How to Protect Yourself

    1. Never Pay Upfront

    Legitimate carriers:

  • Payment upon delivery
  • Escrow services available
  • Credit card protection
  • Scammers:

  • Require full payment upfront
  • Wire transfers only
  • Cash payments
  • Gift card payments
  • 2. Use Escrow Services

    How escrow works:

    1. You pay escrow service

    2. Carrier picks up car

    3. Car delivered successfully

    4. Payment released to carrier

    Benefits:

  • Payment protection
  • Dispute resolution
  • Professional mediation
  • FreightFloo provides built-in escrow protection

    3. Take Detailed Photos

    Before pickup:

  • All four sides of vehicle
  • Close-ups of existing damage
  • Interior photos
  • Mileage reading
  • License plate
  • After delivery:

  • Compare to pickup photos
  • Document any new damage
  • Note discrepancies immediately
  • 4. Get Everything in Writing

    Required documents:

  • Written quote/contract
  • Bill of Lading (BOL)
  • Insurance certificate
  • Carrier contact information
  • Delivery confirmation
  • Never rely on verbal agreements

    5. Use Verified Platforms

    FreightFloo advantages:

  • Pre-verified carriers only
  • Escrow payment protection
  • Dispute resolution
  • Insurance verification
  • Customer reviews
  • Traditional brokers:

  • Less verification
  • No payment protection
  • Limited dispute resolution
  • ---

    What to Do If You're Scammed

    Immediate Actions (Within 24 Hours)

    1. **Stop all payments** (cancel credit cards if needed)

    2. **Document everything** (emails, texts, calls, receipts)

    3. **Contact local police** (file police report)

    4. **Report to FMCSA** (if carrier involved)

    5. **Notify your bank** (if payment made)

    Reporting the Scam

    Federal agencies:

  • FBI Internet Crime Complaint Center (IC3)
  • Federal Trade Commission (FTC)
  • FMCSA (if carrier involved)
  • State agencies:

  • Attorney General's office
  • Consumer protection agency
  • Business licensing board
  • Online platforms:

  • Better Business Bureau
  • Google Reviews
  • Social media warnings
  • Recovery Options

    Limited options:

  • Credit card chargeback (if paid by credit card)
  • Bank dispute (if paid by bank transfer)
  • Small claims court (if you can locate scammer)
  • Insurance claim (if covered)
  • **Reality:** Most victims don't recover their money

    Prevention for Others

  • Post warnings on review sites
  • Share experience on social media
  • Report to Better Business Bureau
  • Help others avoid the same scam
  • ---

    Legitimate vs Scam Comparison

    Legitimate Car Shipping Company:

    ✅ **FMCSA licensed** with active authority

    ✅ **Physical business address** (not P.O. box)

    ✅ **Years in business** (established track record)

    ✅ **Positive reviews** from real customers

    ✅ **Payment upon delivery** (not upfront)

    ✅ **Written contracts** and clear pricing

    ✅ **Insurance certificates** readily available

    ✅ **Customer references** provided willingly

    ✅ **Professional communication** (proper grammar, clear answers)

    ✅ **Transparent pricing** (no hidden fees)

    Scam Operation:

    ❌ **No FMCSA license** or fake/suspended license

    ❌ **P.O. box only** or no physical address

    ❌ **Recently established** (less than 1 year)

    ❌ **No reviews** or obviously fake reviews

    ❌ **Requires upfront payment** (before pickup)

    ❌ **Verbal agreements only** (no written contracts)

    ❌ **Won't provide insurance** or fake certificates

    ❌ **No references** or fake references

    ❌ **Poor communication** (typos, pressure tactics)

    ❌ **Hidden fees** and surprise charges

    ---

    FreightFloo's Anti-Scam Protection

    1. Carrier Verification

    Every FreightFloo carrier is:

  • FMCSA licensed and verified
  • Insured with $1M+ coverage
  • Background checked
  • Customer reviewed
  • Continuously monitored
  • 2. Payment Protection

  • **Escrow system:** Payment held until delivery
  • **Credit card protection:** Chargeback rights
  • **Dispute resolution:** Professional mediation
  • **No upfront payments:** Ever
  • 3. Transparency

  • **All-inclusive pricing:** No hidden fees
  • **Real-time tracking:** Know where your car is
  • **Customer reviews:** See real experiences
  • **Open communication:** Direct carrier contact
  • 4. Customer Support

  • **24/7 support:** Always available
  • **Scam reporting:** Immediate investigation
  • **Dispute handling:** Professional resolution
  • **Education:** Scam prevention tips
  • ---

    Cost of Scams vs Legitimate Service

    Typical Scam Losses:

  • **Small scams:** $500-$1,000
  • **Medium scams:** $1,000-$2,500
  • **Large scams:** $2,500-$5,000
  • **Identity theft:** $10,000+ (long-term impact)
  • Legitimate Shipping Costs:

  • **Standard routes:** $800-$1,500
  • **Cross-country:** $1,200-$2,500
  • **FreightFloo:** 20-40% savings vs brokers
  • **Bottom line:** Legitimate shipping costs less than typical scam losses

    ---

    Scam Prevention Checklist

    Before Booking:

  • ☐ Verify FMCSA license number
  • ☐ Check business address (not P.O. box)
  • ☐ Read customer reviews (multiple sources)
  • ☐ Ask for insurance certificate
  • ☐ Get written quote (no verbal only)
  • ☐ Verify no upfront payment required
  • ☐ Check Better Business Bureau rating
  • ☐ Ask for customer references
  • During Process:

  • ☐ Take detailed photos before pickup
  • ☐ Get Bill of Lading signed
  • ☐ Track shipment in real-time
  • ☐ Communicate with carrier directly
  • ☐ Keep all documentation
  • At Delivery:

  • ☐ Inspect vehicle before signing
  • ☐ Compare to pickup photos
  • ☐ Don't sign if damage found
  • ☐ Get delivery confirmation
  • ☐ Leave honest review
  • ---

    Stay Safe with FreightFloo

    Why FreightFloo customers are protected:

  • ✅ **100% verified carriers** (no scams)
  • ✅ **Escrow payment protection** (money safe)
  • ✅ **Real-time GPS tracking** (know where your car is)
  • ✅ **$1M insurance** on every shipment
  • ✅ **24/7 customer support** (always help available)
  • ✅ **No hidden fees** (transparent pricing)
  • ✅ **Dispute resolution** (professional mediation)
  • Join 10,000+ customers who ship safely with FreightFloo

    [Ship Safely with FreightFloo →](/signup?type=shipper)

    **Don't become a statistic. Ship with confidence.** 🛡️

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