Car Shipping Scams: How to Avoid Fraud & Protect Yourself (2025)
Car shipping scams cost victims **$500-$5,000** annually. Learn to identify red flags, verify legitimate carriers, and protect yourself from fraud.
Common Car Shipping Scams
1. The "Too Good to Be True" Quote
**How it works:** Scammer offers 50-70% below market rate
Red flags:
Real example:
2. The Fake Broker Scam
**How it works:** Scammer poses as legitimate broker
Red flags:
What happens:
1. You pay the "broker"
2. No actual carrier is hired
3. Your car is never picked up
4. Scammer disappears with your money
3. The Bait and Switch
**How it works:** Quote one price, charge another
Red flags:
Real example:
4. The Identity Theft Scam
**How it works:** Scammer steals your personal information
Red flags:
**Protection:** Legitimate carriers only need:
5. The "Damaged Car" Scam
**How it works:** Carrier claims pre-existing damage
Red flags:
**Protection:** Always take detailed photos before pickup
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Red Flags to Watch For
Website Red Flags
❌ **No physical address** (P.O. box only)
❌ **Generic stock photos** (not actual trucks)
❌ **No customer reviews** (or fake reviews)
❌ **Broken website** (typos, poor design)
❌ **No contact information** (phone/email)
❌ **Domain registered recently** (less than 1 year)
Communication Red Flags
❌ **Poor grammar/spelling** in emails/calls
❌ **High-pressure tactics** ("limited time offer")
❌ **Refuses to answer questions** about credentials
❌ **Asks for payment via wire transfer** or gift cards
❌ **Won't provide written quote** or contract
❌ **Changes story** when questioned
Quote Red Flags
❌ **50%+ below market rate** (too good to be true)
❌ **Requires full payment upfront** (before pickup)
❌ **No itemized breakdown** of costs
❌ **"Additional fees"** mentioned after quote
❌ **Won't put quote in writing**
❌ **Pressure to decide immediately**
Carrier Red Flags
❌ **No FMCSA license number** or invalid number
❌ **No insurance certificate** or fake certificate
❌ **No DOT number** or suspended DOT number
❌ **No business address** (operates from home)
❌ **No customer references** or fake references
❌ **Negative reviews** or no online presence
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How to Verify Legitimate Carriers
1. Check FMCSA Database
**Website:** https://ai.fmcsa.dot.gov/hhg/
What to verify:
Red flags:
2. Verify Insurance
**Required:** Minimum $750,000 liability insurance
What to ask for:
Verify with insurance company directly
3. Check Business Registration
Search for:
Legitimate businesses have:
4. Read Reviews
Check multiple sources:
Look for:
5. Ask for References
Request:
Red flags:
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How to Protect Yourself
1. Never Pay Upfront
Legitimate carriers:
Scammers:
2. Use Escrow Services
How escrow works:
1. You pay escrow service
2. Carrier picks up car
3. Car delivered successfully
4. Payment released to carrier
Benefits:
FreightFloo provides built-in escrow protection
3. Take Detailed Photos
Before pickup:
After delivery:
4. Get Everything in Writing
Required documents:
Never rely on verbal agreements
5. Use Verified Platforms
FreightFloo advantages:
Traditional brokers:
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What to Do If You're Scammed
Immediate Actions (Within 24 Hours)
1. **Stop all payments** (cancel credit cards if needed)
2. **Document everything** (emails, texts, calls, receipts)
3. **Contact local police** (file police report)
4. **Report to FMCSA** (if carrier involved)
5. **Notify your bank** (if payment made)
Reporting the Scam
Federal agencies:
State agencies:
Online platforms:
Recovery Options
Limited options:
**Reality:** Most victims don't recover their money
Prevention for Others
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Legitimate vs Scam Comparison
Legitimate Car Shipping Company:
✅ **FMCSA licensed** with active authority
✅ **Physical business address** (not P.O. box)
✅ **Years in business** (established track record)
✅ **Positive reviews** from real customers
✅ **Payment upon delivery** (not upfront)
✅ **Written contracts** and clear pricing
✅ **Insurance certificates** readily available
✅ **Customer references** provided willingly
✅ **Professional communication** (proper grammar, clear answers)
✅ **Transparent pricing** (no hidden fees)
Scam Operation:
❌ **No FMCSA license** or fake/suspended license
❌ **P.O. box only** or no physical address
❌ **Recently established** (less than 1 year)
❌ **No reviews** or obviously fake reviews
❌ **Requires upfront payment** (before pickup)
❌ **Verbal agreements only** (no written contracts)
❌ **Won't provide insurance** or fake certificates
❌ **No references** or fake references
❌ **Poor communication** (typos, pressure tactics)
❌ **Hidden fees** and surprise charges
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FreightFloo's Anti-Scam Protection
1. Carrier Verification
Every FreightFloo carrier is:
2. Payment Protection
3. Transparency
4. Customer Support
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Cost of Scams vs Legitimate Service
Typical Scam Losses:
Legitimate Shipping Costs:
**Bottom line:** Legitimate shipping costs less than typical scam losses
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Scam Prevention Checklist
Before Booking:
During Process:
At Delivery:
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Stay Safe with FreightFloo
Why FreightFloo customers are protected:
Join 10,000+ customers who ship safely with FreightFloo
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**Don't become a statistic. Ship with confidence.** 🛡️